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Posts Tagged: "Interactive Intelligence"


Contact Centre Market Predictions 2012 – Tecala Live

Contact Centre Market Predictions 2012Join us for this LIVE video webinar streamed direct from Phuket, where Frost & Sullivan’s Andrew Milroy, Vice President of ICT Research, will highlight some key predictions for the Asia Pacific Contact Centre Market.  His predictions will form the basis of an open forum, to be discussed by in [...]
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Fact Sheet

Company Background Tecala is an Australian-headquartered ICT consulting and solutions provider organisation with a core focus of delivering optimised IT infrastructure solutions for medium and large-sized private and public sector organisations.Tecala offers full service consulting, project manageme [...]
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BSA Selects Tecala to Deploy IP Communications Solution for New Sydney Olympic Park Contact Centre

Case StudyASX-listed BSA, a leading Australian communications and technical services company, has announced that it has selected Sydney-based ICT consulting and solutions provider, Tecala, to deploy the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Center™ (CIC). [...]
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Award – Interactive Intelligence – Rookie Partner of the Year

Tecala wins the Award Rookie Partner of the YearTecala was awarded Rookie Partner of the Year. Its director of sales and marketing, Pieter De Gunst, said there was a strong pipeline into 2011, and the new features to be built into the upcoming Version 4 of Interactive Intelligence should see strong growth opportunities. “We’ve had a good firs [...]
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