About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and business process automation. The company’s solutions, which can be deployed via an on-premis [...] Tags:Interactive Intelligence, Partnership Program, Technology Partner Posted in Technology Partners | No Comments »
ASX-listed BSA, a leading Australian communications and technical services company, has announced that it has selected Sydney-based ICT consulting and solutions provider, Tecala, to deploy the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Center™ (CIC). [...] Tags:BSA, Call Center, Case Study, Disaster, Interactive Intelligence Posted in Cases Studies | No Comments »
Tecala was awarded Rookie Partner of the Year. Its director of sales and marketing, Pieter De Gunst, said there was a strong pipeline into 2011, and the new features to be built into the upcoming Version 4 of Interactive Intelligence should see strong growth opportunities. “We’ve had a good firs [...] Tags:Asia Pacific Partner Conference in Hong Kong, Awards, Interactive Intelligence, Unified Communications Posted in Achievements and Awards | No Comments »