Join us for this LIVE video webinar streamed direct from Phuket, where Frost & Sullivan’s Andrew Milroy, Vice President of ICT Research, will highlight some key predictions for the Asia Pacific Contact Centre Market. His predictions will form the basis of an open forum, to be discussed by in [...] Tags:Call Centres, Contact Centre Market Predictions, Interactive, Interactive Intelligence, Live, Phuket, Tecala Live Posted in Slideshow | No Comments »
About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and business process automation. The company’s solutions, which can be deployed via an on-premis [...] Tags:Interactive Intelligence, Partnership Program, Technology Partner Posted in Technology Partners | No Comments »
ASX-listed BSA, a leading Australian communications and technical services company, has announced that it has selected Sydney-based ICT consulting and solutions provider, Tecala, to deploy the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Centerâ„¢ (CIC). [...] Tags:BSA, Call Center, Case Study, Disaster, Interactive Intelligence Posted in Cases Studies | No Comments »
Tecala was awarded Rookie Partner of the Year. Its director of sales and marketing, Pieter De Gunst, said there was a strong pipeline into 2011, and the new features to be built into the upcoming Version 4 of Interactive Intelligence should see strong growth opportunities. “We’ve had a good firs [...] Tags:Asia Pacific Partner Conference in Hong Kong, Awards, Interactive Intelligence, Unified Communications Posted in Achievements and Awards | No Comments »
Join us for this LIVE video webinar streamed direct from Phuket, where Frost & Sullivan’s Andrew Milroy, Vice President of ICT Research, will highlight some key predictions for the Asia Pacific Contact Centre Market. His predictions will form the basis of an open forum, to be discussed by in [...]
Brendan Maree talks about Interactive Intelligence in Australia. [...]
Interactive Intelligence – CMO – Joseph Staples talks about Microsoft Lync and ININ [...]
About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and business process automation. The company’s solutions, which can be deployed via an on-premis [...]
The unified communications provider is heavily investing in the region with more staff and establishing a datacentre for its Communications-as-a-Service [...]
ASX-listed BSA, a leading Australian communications and technical services company, has announced that it has selected Sydney-based ICT consulting and solutions provider, Tecala, to deploy the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Centerâ„¢ (CIC). [...]
Tecala was awarded Rookie Partner of the Year. Its director of sales and marketing, Pieter De Gunst, said there was a strong pipeline into 2011, and the new features to be built into the upcoming Version 4 of Interactive Intelligence should see strong growth opportunities. “We’ve had a good firs [...]
The unified communications provider is heavily investing in the region with more staff and establishing a datacentre for its Communications-as-a-Service [...]