Media Coverage | VIP Told Me – Gleuto Serafim
Rust Report
Gleuto Serafim
CEO of Tecala
RUST: Please start with an overview of Tecala.
SERAFIM: Tecala is an Australian-headquartered ICT consulting and solutions provider organisation with a core focus of delivering optimised IT infrastructure solutions for medium and large-sized private and public sector organisations. We offer full service consulting, managed services, project management, integration, and procurement expertise, and we typically work on projects incorporating IT infrastructure, virtualisation, storage and information management, application delivery, backup and recovery, disaster recovery, business continuity, security, and unified communications.
We engage with organisations through our Optimise ICT model, which provides a systematic approach for assessing ICT environments and then creates an improvement roadmap for driving strategy, transformation, and results.
RUST: What are some of your recent achievements?
SERAFIM: The strength of our technical consulting and professional services business has resulted in the company achieving certified partner status with Microsoft, EMC, Cisco, VMware, IBM, Hewlett-Packard, and Interactive Intelligence. We have also secured inclusion on several government panels.
Our ability to win and retain new business has also resulted in our recruitment of new business development and customer account management employees, which will help set us on a growth path trajectory in 2011.
RUST: Who are your major customers?
SERAFIM: We have recently completed a series of projects for the Seventh Day Adventist Church, which included overall responsibility for data centre centralisation and virtualisation.
Our strong partnership model has also resulted in us winning clients such as Tyrrell’s Wines, Esprit, and Cuscal.
RUST: What are your priorities for the next year?
SERAFIM: Our goal is to be widely regarded as the premier experts in ICT infrastructure optimisation servicing clients in both Australia and across the Asia/Pacific. Our focus will be on building long-term strategic client partnerships. In addition to continuing to provide high quality consulting and implementation services, our expansion plans incorporate growing our hosted service offerings, including infrastructure, platform, environment, disaster recovery, and business continuity planning as service offerings.